PUBLIC OFFER AGREEMENT
Under this Agreement, one party is the Service Provider — JDG Translate Service Viktoriia Kozlowska, NIP: 9512614201, REGON: 540775415, with its registered address at ul. Augustówka 8a/30, 02-981 Warszawa, hereinafter referred to as the “Service Provider”, and any person who has accepted the terms of this Public Offer Agreement is the Client (hereinafter referred to as the “Client”), hereinafter jointly referred to as the “Parties”, who enter into this Public Offer Agreement (hereinafter the “Agreement”), addressed to an unlimited number of persons. It is the Service Provider’s official public offer, constituting a proposal to enter into an agreement with Clients for the provision of services whose descriptions are published in the relevant section of the Website https://translate-service.pl/.
The Service Provider, intending to sell Services through the Website https://translate-service.pl/, and Clients purchasing Services whose descriptions are published on the relevant pages of https://translate-service.pl/, accept the terms of this Agreement as follows.
1. GENERAL PROVISIONS
1.1. Contractual relations between the Service Provider and the Client are established in the form of a Public Offer Agreement. Ordering a Service on the Website https://translate-service.pl/ means that the Client — regardless of their status (natural person, legal entity or sole trader) — has accepted this Public Offer Agreement together with its Rules referred to below, in accordance with applicable international and Polish law.
1.2. The Public Offer Agreement is open to the public, meaning that its terms are the same for all Clients, regardless of their status (natural person, legal entity or sole trader). In full accordance with this Agreement, the Client accepts the terms and procedure for placing orders, making payments and the provision of services by the Service Provider, and assumes responsibility for dishonest orders and failure to comply with the terms of this Agreement.
2. TERMS AND DEFINITIONS
“Public Offer Agreement” (hereinafter the “Agreement”) — a public agreement, a model of which is published on the Website https://translate-service.pl/, containing the Service Provider’s offer for the purchase of Services. It is an agreement between the Client and the Service Provider for the provision of Services, concluded by accepting the offer on the Website https://translate-service.pl/.
- “Acceptance” — the Client’s acceptance of the Service Provider’s offer to purchase Services described on the Website https://translate-service.pl/, by completing and submitting an enquiry form or adding selected Services to a virtual basket and placing an Order.
- “Offer” — the Service Provider’s proposal, published on the Website https://translate-service.pl/, for the provision of Services.
- “Client” — any person (natural person, legal entity or sole trader) with legal capacity under applicable international and Polish law, who has visited the Website https://translate-service.pl/ and intends to order a particular Service.
- “Counterparty” — any person (natural person, legal entity or sole trader), in accordance with applicable international and Polish law, who is the owner or distributor of Services and intends to sell them through the Website https://translate-service.pl/.
- “Order” — the Client’s duly completed and submitted request to purchase Services on the Website https://translate-service.pl/, addressed to the Service Provider.
- “Legislation” — provisions established by Polish or international legislation governing contractual legal relations under this Agreement.
- “Services” — sworn translation, written translation and interpreting services, as well as the preparation, delivery and legalisation of documents and other business activities of a non-production nature, provided without the simultaneous presence of the Service Provider and the Client (remotely), by transferring data at the Client’s individual request, sent and received using electronic data processing equipment (including digital compression and data storage) and transmitted through a telecommunications network, within the meaning of the Act of 16 July 2004 — Telecommunications Law (consolidated text: Dz.U. of 2021, item 576, as amended).
3. SUBJECT MATTER OF THE ORDER
3.1. The Client commissions, and the Service Provider undertakes to provide the Client with, sworn translation, written translation and interpreting services, the preparation, delivery and legalisation of documents, and other business activities of a non-production nature provided without the simultaneous presence of the Service Provider and the Client, in accordance with the terms of this Agreement and its Annexes.
3.2. Services are provided through actions performed by the Service Provider in the Client’s interests as specified in clause 3.1. of this Agreement, on the basis of the Client’s written consent (sent, for example, by email or via a messaging app).
3.3. The content, scope and cost of Services are determined by this Agreement, its Annexes, supplementary agreements, invoices and certificates of services rendered, which form an integral part of this Agreement.
4. RIGHTS AND OBLIGATIONS OF THE SERVICE PROVIDER
4.1. The Service Provider is obliged to:
4.1.1. Begin providing Services within 1 (one) working day of receiving payment.
4.1.2. Request from the Client all necessary information, materials and documents relating to the subject matter of the Services, on the basis of which the Service Provider can provide Services of proper quality.
4.1.3. After providing the Services, inform the Client that all necessary documents are ready (in accordance with clause 3.1.) for delivery to the Client, agree with the Client on the method, timing and cost of their delivery (where they are received outside Poland), and send scanned copies of the relevant documents to the Client’s email address.
4.1.4. Send the Client all required documents referred to in clause 3.1. The Service Provider’s obligations under the Agreement are deemed fulfilled on the date when the complete set of necessary documents is delivered to the Client.
4.2. The Service Provider has the right to:
4.2.1. Refuse to provide Services covered by the Agreement or postpone their provision where objective circumstances prevent performance of the Service, where the Service Provider lacks the necessary competence, where the Client behaves improperly, or where there are reasonable grounds to suspect that the Client will not make the payments due.
4.2.2. Require the Client to make all payments specified in this Agreement, its Annexes, supplementary agreements, invoices and certificates of services rendered, which form an integral part of this Agreement.
4.2.3. If requests and requirements for additional information and documents are received from state authorities during the provision of Services, postpone the deadline for providing those Services by the time needed to supply such information and documents.
5. RIGHTS AND OBLIGATIONS OF THE CLIENT
5.1. The Client is obliged to:
5.1.1. Provide the Service Provider with all necessary information, materials and documents relating to the subject matter of the Services, on the basis of which the Service Provider can provide the services.
5.1.2. If there are no objections to the quality of the Services provided, sign the certificates of services rendered supplied by the Service Provider.
5.1.3. Pay for the Services provided in the manner and amount specified in this Agreement, its Annexes, supplementary agreements, invoices and certificates of services rendered, which form an integral part of this Agreement.
6. COST OF SERVICES AND PAYMENT TERMS
6.1. Information on the cost of Services provided under this Agreement is presented to the Client in an individual offer sent to the Client by the Service Provider.
6.2. When payment is made by payment card, a bank commission of 2% is added to the cost of Services.
6.3. The Client pays for Services on a 100% prepayment basis, unless the individual offer provides otherwise.
6.4. A Client who has concluded the Agreement remotely may withdraw from it within 14 days without giving a reason and without incurring any costs. If the Service Provider has begun providing Services with the Client’s consent before this period expires, payment for services already provided is non-refundable.
7. COMPLAINTS ABOUT THE QUALITY OF SERVICES
7.1. All complaints about the quality of Services provided must be sent to the Service Provider electronically at doc@translate-service.pl. The time limit for the Service Provider to consider the Client’s complaints (claims) is 30 (thirty) days.
8. LIABILITY OF THE PARTIES
8.1. In the event of disputes or disagreements relating to the provision of Services, the Service Provider and the Client undertake to use a pre-litigation procedure to settle the dispute amicably. If the dispute cannot be resolved out of court, the parties have the right to bring a claim before the court competent for the defendant’s place of residence (registered office).
8.2. The parties are liable under Polish law for non-performance or improper performance of obligations arising from this Agreement.
9. ACCEPTANCE OF THE OFFER AND CONCLUSION OF THE AGREEMENT
9.1. The Client accepts the Offer and concludes the Agreement by making a prepayment for the Service Provider’s Services in accordance with § 6 of the Agreement.
10. VALIDITY AND AMENDMENT OF THE OFFER TERMS
10.1. The Offer takes effect upon publication on the Website https://translate-service.pl/ and remains valid until withdrawn by the Service Provider.
10.2. The Service Provider reserves the right to amend the terms of the Offer (including costs) and/or withdraw the Offer at any time at its own discretion. If the Service Provider amends the Offer, the amendments take effect upon publication of the amended text of the Offer on the Website https://translate-service.pl/, unless the Service Provider specifies a different effective date for the amendments.
11. DURATION AND AMENDMENT OF THE AGREEMENT
11.1. The Client’s acceptance of the Offer in accordance with clause 9.1. of this Agreement establishes the Agreement on the terms set out in the Offer.
11.2. The Agreement takes effect upon the Client’s acceptance of the Offer and remains in force until the parties have fully performed their contractual obligations.
12. TERMINATION OF THE AGREEMENT
12.1. The Agreement is concluded for an indefinite period.
13. LIABILITY AND LIMITATION OF LIABILITY
13.1. The Parties are liable for non-performance or improper performance of their obligations in accordance with applicable Polish law.
13.2. The Service Provider is not liable for poor quality of Services where this results from the Client providing incomplete or inaccurate information and documents necessary for their performance.
14. FORCE MAJEURE
14.1. The Parties are not liable for non-performance or improper performance of their obligations where this is caused by circumstances beyond the Parties’ will and control that could not have been foreseen or prevented. Such circumstances include, among others: natural disasters, armed conflicts, embargoes, state intervention, blockades, strikes and other events of a similar nature.
14.2. A Party experiencing force majeure circumstances undertakes to notify the other Party without delay (no later than 48 hours) and agree on any postponement of the deadlines for performing obligations or termination of the Agreement. The notification must be confirmed by the relevant institutions, such as the Polish Chamber of Commerce (Krajowa Izba Gospodarcza), within 10 (ten) calendar days.
14.3. If force majeure circumstances continue for more than 3 (three) months, the Parties may terminate the Agreement by mutual consent, while making the necessary financial and business settlements.
15. CONFIDENTIALITY (PRIVACY)
15.1. The Parties agree that the text of this Agreement, as well as all materials and information that become known to them during its performance, are confidential and may not be disclosed to third parties without the other Party’s prior written consent, unless generally applicable law provides otherwise.
16. OTHER PROVISIONS
16.1. The Client declares that all terms of this Offer are clear to them and accepts them in full without any conditions, exceptions or reservations.
16.2. In matters not governed by this Agreement, the Parties undertake to apply the provisions of applicable Polish law.
16.3. The Service Provider within the meaning of this Agreement is JDG Viktoriya Kozlowska, as well as entities authorised by the Service Provider to provide services on its behalf.
16.4. This Agreement is governed by Polish law.
16.5. The Parties mutually consent to the processing and storage of personal data that become known to them in connection with the conclusion and performance of this Agreement, to the extent necessary for its proper performance and in accordance with the requirements of applicable Polish law.
SERVICE PROVIDER:
Translate Service Viktoriia Kozlowska
ul. Augustówka 8a/30, 02-981 Warszawa
NIP 9512614201
REGON 540775415
E-mail: doc@translate-service.pl
- Website: https://translate-service.pl/